Sutherland Philippines Customer Service Agent | Wireless & Broadband Services

Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

HK$2-3.3K[月薪]

现场办公 - 南達沃<1 年經驗高中全職

福利待遇

法定福利
13薪
健康保險
現場醫療服務, 人壽保險, 健康維護組織
職業發展
員工援助計畫, 職業發展
休假和請假
產假和陪產假, 病假, 休假

Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take difficult customers personally
Ability to work in a team environment accepting responsibility for decisions and how results may impact team

High School Diploma or equivalent is required
With Customer Service background
Strong written and verbal communication skills
Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
Strong multi-tasking ability

問題解決英語語言技術技能人際溝通能力

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Nuguid Irene

LeadSutherland Philippines

今天回覆 2 次

工作地址

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines