Customer Service Associate (Mobility Services)

Bosch Philippines

面議
现场办公 - 碧瑤1-3 年經驗專科全職
分享

職位描述

簡介

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.



Job Description

  • Taking responsibility:
    • Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
    • Correspondence with Public Safety
    • Answering Points (emergency control center)
  • Reliable implementation:

    • Fulfillment of Mobility Services requirements.
    • Ensures proper delivery of quantity and quality KPIs

Qualifications

  • Personality: Confident, competent, and customer oriented behavior, inter cultural competence and stress resistance in emergency situations
  • Knowledge and experience: With 6 months to 1 year experience specializing customer service and Geographical knowledge
  • Language: Fluent communication skills (verbal and written) in Business English
  • Schedules: Amenable to work in shifting/rotation schedule and working on-site
  • Amenable to start asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.

  • Recruitment Process: Examination via online > Interview via MS Teams

職位要求

Please refer to job description.

溝通技巧問題解決Empathy積極傾聽時間管理客戶關係管理衝突解決多工處理適應性產品知識
Preview

Ramos Lovely May

HR ManagerBosch Philippines

活躍於三天內

工作地址

PH

發布於 22 May 2025

舉報

Bossjob安全提醒

若該職位需要您出國工作,請提高警惕,並小心詐騙。

如果您在求職過程中遇到雇主有以下行為, 請立即檢舉

  • 扣留您的身分證件,
  • 要求您提供擔保或收取財產,
  • 迫使您投資或籌集資金,
  • 收取非法利益,
  • 或其他違法情形。