Customer Service Manager

HAKATA POWER MACHINERIES INC.

HK$2.1-2.8K[月薪]
现场办公 - 巴倫蘇埃拉1-3 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Lead and manage the customer service team to ensure high-quality service delivery.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer inquiries and complaints effectively.
  • Monitor performance metrics and prepare reports for management.
  • Train and mentor team members to enhance skills and performance.


職位要求

  • Educational Qualifications: Bachelor's degree in business administration or related field.
  • Experience Level: 1-3 years of experience in customer service management or similar roles.
  • Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
  • Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
  • Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.
客戶服務日程安排問題解決賬戶管理技術技能
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Ayangod Wiljean

HR OfficerHAKATA POWER MACHINERIES INC.

工作地址

1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines

發布於 06 May 2025

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HAKATA POWER MACHINERIES INC.

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少於50人

重型設備

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