SVIP Game Customer Service Manager

深圳柚乐网络科技有限公司

£1.8-2.3K[月薪]
现场办公 - 中國無需經驗本科全職
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職位描述

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福利待遇

  • 法定福利

    13薪

  • 健康保險

    生育援助, 健康保險, 職業意外保險, 退休人員健康與醫療

  • 其他

    辦公室聚會

【Job Responsibilities】:

1. Responsible for identifying, segmenting, and managing the lifecycle of high-value users (SVIP) on the platform/game, developing exclusive operational strategies to enhance user retention, activity, and payment conversion.

2. Design the SVIP privilege system (such as exclusive events, gift packages, customer service, community benefits, etc.) to optimize user experience and sense of belonging.

3. Establish SVIP user profiles, analyze behavioral data, uncover needs, and drive product optimization.

4. Plan online and offline activities targeting high-net-worth users (such as exclusive competitions, meet-and-greets, customized content, etc.) to enhance user engagement and brand loyalty.

5. Collaborate with the marketing team to design exclusive marketing programs for SVIP users (such as limited-time recharge rebates, scarcity item distribution, etc.) to drive revenue growth.



Englishcustomer serviceproblem solvingcall centerback office support
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Doris Liu

HR深圳柚乐网络科技有限公司

今天回覆 1 次

工作地址

中环中心. 香港中環皇后大道中99號

發布於 17 April 2025

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