Customer Service Manager

Cepat Kredit Financing Inc.

HK$5.5-6.2K[月薪]
现场办公 - 巴石3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    電信津貼

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 其他

    利潤分成

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 病假, 休假

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簡介

  1. Oversee and monitor all customer service-related concerns on a monthly basis.
  2. Monitor internal collection activities and ensure timely reporting each month.
  3. Track and evaluate customer feedback and suggestions to improve service delivery.
  4. Maintain accurate and up-to-date records of customer inquiries, complaints, and the actions taken to address them.
  5. Coordinate and communicate effectively with relevant internal departments to address customer concerns and ensure prompt resolution.
  6. Provide clear explanations, solutions, and guidance to customers to resolve issues efficiently.
  7. Prepare and submit regular performance reports on customer service metrics monthly.


職位要求

  1. Graduate of any four-year Business Course
  2. Must have product and process knowledge
  3. Possesses excellent communication and listening skills
  4. With professional attitude and strong work ethics
  5. Has the ability to build and maintain good relationship with clients
  6. Computer proficient especially Microsoft Word, PowerPoint and Excel
With Financing Exp
Preview

Escalona Annielou

HR OfficerCepat Kredit Financing Inc.

今天活躍

工作地址

Room 2402, Jollibee Plaza, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila, Philippines

發布於 07 May 2025

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Cepat Kredit Financing Inc.

未融資

101-500 人

銀行與金融服務

查看熱招工作

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