Customer Service Representative

GigaHertz Computer Systems

HK$2.1-2.7K[月薪]
现场办公 - 奎松市<1 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 職業發展

    工作培訓

  • 休假和請假

    生日假, 病假, 休假

簡介

  • Assist walk in customer 
  • Manage queue at the branch 
  • Assists client with inquires relating service
  • Record and monitor all service inquiries receive from our branch
  • Promote company service offer including attachment ( ram, OW parts, hard drive and adapter )
  • Ensure the correctness of services offered to client
  • Close and achieve a monthly target given by the top management
  • Ensure to gather all customer information correctly
  • Coordinate with respective department if needed to solve issue and concern of the customer
  • Solve customer complaints, following up/touch base with current/previous customer by doing follow up calls
  • Ensure 100% updated your internal monitoring 
  • Ensure all your back out report and inquiries should be put in the CRM

職位要求

  • Educational Qualifications: Minimum Diploma in any field.
  • Experience Level: Less than 1 year in customer service.
  • Skills and Competencies: Strong communication, problem-solving skills, and proficiency in customer relationship management tools.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
  • Working Conditions: Office environment with flexible hours.
  • Qualities and Traits: Patience, empathy, adaptability, and team-oriented.
客戶服務問題解決團隊合作者
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Rosales Jayvee

HR ManagerGigaHertz Computer Systems

Active today

工作地址

SM City Sta. Mesa. Brgy, R. Magsaysay, Cor Gregorio Araneta Ave, Quezon City, 1113, Philippines

發布於 10 April 2025

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GigaHertz Computer Systems

101-500 人

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