Customer Service Representative

Metacom Careers

HK$3.4-4.1K[月薪]
现场办公 - 巴石1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    現場醫療服務, 人壽保險, 健康維護組織

  • 休假和請假

    家庭病假, 病假, 帶薪志願假

  • 工作生活兩不誤

    彈性時間

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簡介

  • Manage customer inquiries, resolve issues, and ensure satisfaction.
  • Provide exceptional customer service support via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and effectively.
  • Maintain a positive attitude and professionalism at all times.
  • Document customer interactions accurately in the system.
  • Work collaboratively with team members to achieve departmental goals.

職位要求

  • Educational Qualifications: Bachelor’s degree preferred in any field.
  • Experience Level: 1-3 years of experience in customer service or call center roles.
  • Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, and technical skills.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Strong communication skills, empathy, patience, and adaptability.
英語語言客戶服務問題解決呼叫中心技術技能
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Brian Lamban

HR ManagerMetacom Careers

今天回覆 10 次

工作地址

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 30 April 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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