Customer Service Representative
Metacom Careers
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS
職業發展
工作培訓, 職業發展
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints with empathy and professionalism.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service processes.
- Assist in training new staff as needed.
職位要求
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficiency in customer service practices, adept with Salesforce, and strong English communication skills.
- Working Conditions: Office environment with shifts, possible remote work.
- Qualities and Traits: Patient, empathetic, detail-oriented, and adaptable.
Lagman Eduard
HR OfficerMetacom Careers
今天回覆超過十次
工作地址
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
發布於 15 May 2025
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