Customer Service Representative
Metacom Careers
職位描述
福利待遇
員工表彰與獎勵
佣金, 績效獎金, 周年禮物, 年度考核, 節日禮物
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
額外福利
健身房會員資格, 睡眠區
休假和請假
生日假, 病假, 休假, 帶薪志願假
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve complaints and issues in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in training new staff as needed.
職位要求
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in customer service, problem-solving, and Salesforce; adept in call center operations and back office support.
- Working Conditions: Office environment, handling calls and customer interactions.
- Qualities and Traits: Strong communicator, team player, and positive attitude.
Lamban Brenny
HR ManagerMetacom Careers
今天回覆 9 次
工作地址
Ortigas Avenue, Mandaluyong, PH
發布於 03 June 2025
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