Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

HK$2.1-4.1K[月薪]
现场办公 - 達義<1 年經驗本科全職
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職位描述

福利待遇

  • 健康保險

    健康維護組織

  • 休假和請假

    產假和陪產假, 病假, 休假

  • 工作生活兩不誤

    彈性時間

簡介

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently.
  • Maintain extensive product knowledge to assist customers effectively.
  • Document interactions and follow up as required.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and maintain a positive attitude.

職位要求

  • Educational Qualifications: A Bachelor’s degree is required in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using CRM software.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment with standard business hours and occasional weekend shifts.
  • Qualities and Traits: Patience, empathy, and a positive attitude in handling customer interactions.
客戶服務
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Dionisio Caryl Faye

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天回覆 0 次

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 20 June 2025

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