Description

• Assist customers with inquiries and provide support via phone, email, or chat.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain a deep understanding of product offerings and service details.
• Document customer interactions and escalations as needed.
• Contribute to the team by suggesting improvements to processes and services.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong customer service skills.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Strong communication and interpersonal skills.
• Working Conditions: Ability to work in a fast-paced environment.