Are you ready to make a real impact? Join our team in Cebu City as an On-Site Healthcare Customer Support Specialist! You'll be the voice of our company, providing compassionate and clear support to our customers.

You'll be responsible for handling a variety of healthcare inquiries, from explaining complex billing and claims to resolving issues with a solutions-oriented mindset. You'll also accurately document all interactions to ensure we maintain our high standard of service.

• Education: High school graduate (SHS) or completed at least two years or four semesters of college.
• Experience: We prefer candidates with at least six months of BPO experience, but FRESHERS ARE WELCOME TO APPLY!
• Availability: You're open to working on-site in Cebu City and are comfortable with a night or shifting schedule.
• Mindset: You're a quick learner, thrive in a fast-paced environment, and are ready to start as soon as possible.

Why You'll Thrive with Us

• Competitive Pay & Perks: We offer a competitive salary and benefits package, including a 20%-night shift differential.
• Comprehensive Healthcare: You'll be covered with our comprehensive HMO plan.
• Growth: We're committed to your professional development and offer plenty of opportunities for career growth.
• Great Culture: We believe in having fun and building a strong team, with regular company events to look forward to.