Broadband Account Specialist

Metacom Business Process Outsourcing Solution Inc.

HK$2-2.4K[月薪]
现场办公 - 宿務無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓, 職業發展

  • 休假和請假

    休假

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Job Title: Broadband Account Representative – BPO

Location: Cebu IT Park

Job Type: Full-Time


About the Role:

We’re looking for a Broadband Account Representative to join our BPO team. You’ll assist customers with their broadband services—answering questions, fixing issues, and making sure they’re satisfied with the support they receive.


What You’ll Do:

  • Talk to customers via phone, chat, or email.
  • Help with broadband issues like slow connections or service setup.
  • Explain bills, packages, and account details clearly.
  • Record customer details and updates in the system.
  • Work with your team to meet goals (like call quality and response time).
  • Escalate complex issues when needed.
  • Keep up with updates on broadband products and services.


What You Need:

  • High school diploma (college is a plus).
  • Good English communication skills.
  • Basic understanding of internet and broadband is helpful.
  • Calm under pressure and good at problem-solving.
  • Willing to work flexible hours (shifts, weekends, or holidays).


What We Offer:

  • Competitive pay with performance bonuses.
  • Paid training and learning programs.
  • Health benefits and other perks.
  • Friendly and supportive work environment.
  • Career growth and promotion opportunities.


英語語言客戶服務銷售團隊賬戶管理人際溝通能力
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Marc Elijah Banag

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天活躍

工作地址

Cebu IT Park, Skyrise 1 (Near BPI Skyrise ATM), BPI Skyrise ATM. Lobby, Skyrise 1 Bldg, Lahug, Cebu City, 6000 Cebu, Philippines

發布於 08 October 2025

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