Airline Customer Experience Specialist | Cebu City

The Hird Corp.

急招
HK$2.7-4.6K[月薪]
现场办公 - 宿務<1 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    佣金, 績效獎金, 節日禮物, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

Minimum Qualifications:

  • College graduate OR at least 2 years (4 semesters) of college completed OR
  • Senior High School (SHS) graduate
  • At least 6 months of BPO/call center experience
  • Willing to work onsite in Cebu City
  • Willing to work night shifts / shifting schedules (common for international airline accounts)


Main Responsibilities:

  • Handle inbound & outbound customer calls (global clients)
  • Process refunds, answer inquiries about flights/services
  • Aim for first-call resolution
  • Accurate documentation of bookings and interactions


Compensation & Benefits:

  • Competitive base salary
  • 20%-night differential
  • Full HMO/healthcare coverage
  • Free use of company facilities (gym, karaoke, pantry, etc.)
  • Good growth potential in the travel/aviation BPO sector


英語語言客戶服務人際溝通能力呼叫中心人際溝通能力
Preview

Charla Abellana

HR OfficerThe Hird Corp.

今天回覆超過十次

工作地址

Central Bloc Corporate Center Two. Central Bloc, 2 V. Padriga St, Cebu City, 6000 Cebu, Philippines

發布於 04 December 2025

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