Customer Service Representative

UNIX Surplus OPC

HK$2.1-2.8K[月薪]
现场办公 - 南達沃1-3 年經驗本科全職
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職位描述

簡介

  • Respond promptly to customer inquiries via [phone, email, chat, etc.].
  • Provide accurate, valid, and complete information using the right methods/tools.
  • Resolve customer complaints by determining the cause, offering solutions, and following up to ensure resolution.
  • Maintain a positive and professional attitude toward customers at all times.
  • Collaborate with internal teams to address customer concerns and improve processes.
  • Keep records of customer interactions and transactions.
  • Identify and escalate priority issues to the appropriate channels.
  • Stay updated on company products, services, and policies.

職位要求

  • 2 years of experience in customer support or a related field.
  • IT background and good in identifying hardware is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and multitasking abilities.
  • Patience, empathy, and the ability to remain calm under pressure.
  • Proficiency with Google Sheet and Microsoft Excel
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Language requirement, English.
英語語言客戶服務問題解決computer hardware
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Ma Vir

HR ManagerUNIX Surplus OPC

今天活躍

工作地址

Mezzanine Floor, Karpentrade Building, Km 2 Gen MacArthur Highway, Matina, Davao City, 8000 Davao del Sur, Philippines

發布於 26 July 2025

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UNIX Surplus OPC

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51-100 人

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