At lest HS Graduate or SHS Graduate

were accepting with or without experience

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Assist customers with product or service questions, concerns, and requests
• Troubleshoot and resolve customer complaints or issues efficiently
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to provide solutions and improve customer experience
• Follow company policies and procedures to ensure consistent service delivery
• Upsell or cross-sell products/services when appropriate
• Meet or exceed individual and team performance