Customer Service Representative | Retail Account
Alorica
職位描述
- Provide exceptional customer service and support.
- Handle inquiries via phone, email, and chat.
- Resolve customer issues promptly and effectively.
- Maintain accurate records of interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving abilities, and customer-oriented mindset.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, may involve occasional overtime.
- Qualities and Traits: Patience, empathy, professionalism, and a positive attitude.
Tubban Ian Arvin
HR OfficerAlorica
工作地址
2nd floor, Venvi Group of Companies. Valdez Center, Brgy. San Francisco, San Nicolas, 2901 Ilocos Norte, Philippines
發布於 25 November 2024
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