Customer Service Representative (Onsite)

Synlink Recruitment Outsourcing Co. Inc.

HK$1.3-2K[月薪]
现场办公 - 伊洛伊洛無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

Job Requirements


  • HS Graduate or College Graduate
  • with or without experience
  • strong communications skills


Responsibilities

  • Answer incoming calls, emails, or chats from customers in a professional and courteous manner.
  • Resolve customer queries, complaints, and requests efficiently and accurately.
  • Provide product/service information and help customers troubleshoot issues.
  • Document all customer interactions in CRM or internal systems.
  • Escalate unresolved issues to the appropriate departments or team leads.
  • Meet or exceed performance metrics such as AHT (Average Handling Time), CSAT (Customer Satisfaction), FCR (First Call Resolution), and attendance.
  • Follow company policies and procedures, especially regarding data security and customer privacy.
英語語言客戶服務
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Paglinawan Rachel

HR OfficerSynlink Recruitment Outsourcing Co. Inc.

1 分鐘前回覆

工作地址

Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines

發布於 22 October 2025

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