Customer Service Representative l Local Account & Dayshift
Transec BPO Solutions Inc.
職位描述
福利待遇
員工表彰與獎勵
績效獎金
健康保險
人壽保險, 健康維護組織
額外福利
年度公司旅行, 睡眠區
職業發展
工作培訓
休假和請假
生日假, 病假, 休假
簡介
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
職位要求
- Must have at least 6 months experience in customer service.
- Basic knowledge in using Microsoft Word and Excel.
- Understandable writing and speaking skills in both English and Filipino.
Rosales Patricia Nicole
Recruitment SpecialistTransec BPO Solutions Inc.
今天回覆超過十次
工作地址
31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines
發布於 26 April 2025
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