• Assist customers with inquiries and provide accurate information about products and services.
• Respond to customer complaints and provide solutions in a timely manner.
• Maintain customer records and document interactions in the system.
• Work collaboratively with team members to enhance customer satisfaction.
• Participate in training sessions to improve knowledge of products and services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong English language proficiency, excellent customer service skills.
• Qualities and Traits: Positive attitude, effective communication skills, and ability to work in a team.
• Responsibilities and Duties: Ability to handle multiple tasks and maintain composure under pressure.