Customer Service Representative
Lexie Staffing co.
職位描述
福利待遇
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
職業發展
工作培訓
休假和請假
產假和陪產假
工作生活兩不誤
彈性時間
- A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services.
- They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.
- CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary.
- The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment.
- Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.
HR Juliana De Guzman
HR OfficerLexie Staffing co.
8 分鐘前回覆
工作地址
Makati City. Makati City, Metro Manila, Philippines
發布於 02 October 2025
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