Customer Service Representative (1 year of CSR experience)

J-K Network Services

HK$2.6-4K[月薪]
现场办公 - 馬卡蒂1-3 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 休假和請假

    病假, 休假

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COMPANY PROFILE: This IT and consulting company is ranked among the top 10 employers to work for. With 47 years of delivering exceptional service and more than 33 delivery centers worldwide, it continues to set industry standards.


Position: CSR

Company Industry: Consulting Company

Work Location: Taguig or Pasay

Work Schedule: Morning Shift

Salary: negotiable

Work Set Up: Work on Site

Look for Ms. Kendra


COMPANY BENEFITS:

  • Government Mandated Benefits
  • 13th month pay
  • deminimis Allowance
  • Leave Credits
  • HMO on Day 1


JOB REQUIREMENTS:

  • Open for HS Graduates
  • With at least 1 year of CSR experience.
  • Handled any related banking/cards LOB and/or with experience in AU accounts
  • Can start by as soon as possible is an advantage
  • Amenable to work onsite


JOB RESPONSIBILITIES:

  • Answer consumer questions by phone, email, or chat.
  • Address problems with products or services by elucidating the client's grievance, identifying the
  • cause, and providing suitable remedies.
  • Keep thorough records of all communications and transactions with customers.
  • Adhere to policies, norms, and communication protocols.
  • Report outstanding problems to the relevant internal teams.
  • Comment on how effective the customer service procedure is.
  • Remain informed about corporate policies, promotions, and product knowledge.


Recruitment Process: (ONLINE)

  • Initial Interview
  • Final Interview
  • Job Offer
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Recruiter_Exec J-K

RecruiterJ-K Network Services

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工作地址

Makati City. Makati City, Metro Manila, Philippines

發布於 05 December 2025

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