Customer Service Representative (BPO CSR)
Synlink Recruitment Outsourcing Co. Inc.
職位描述
福利待遇
法定福利
Pag-Ibig 基金, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
Customer Service Representative (Inbound & Outbound)
Role: Dual-function representative responsible for providing excellent customer support (inbound) and conducting proactive outreach for satisfaction, retention, and sales (outbound).
Key Responsibilities:
- Inbound: Resolve customer issues, handle inquiries, troubleshoot problems, and accurately document all interactions in the CRM.
- Outbound: Conduct follow-ups, manage retention, identify sales/up-selling opportunities, and perform customer surveys.
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
今天回覆 4 次
工作地址
3rdF, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
發布於 14 October 2025
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