• Handle customer concerns through calls, chat, or email
• Provide accurate information and quality service
• Resolve issues efficiently while ensuring customer satisfaction
• Adhere to company policies and service standards
• Achieve performance metrics such as quality, accuracy, and productivity

Requirements

• High School Graduate or higher
• With or without BPO experience – fresh graduates are encouraged to apply!
• Strong English communication and comprehension skills
• Willing to work onsite in Ayala, Makati
• Amenable to shifting schedules, weekends, and holidays