• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Appropriately and adequately communicate with customers

Qualifications:

• With at least 6 months experience
• High School Graduate or College Graduate
• Excellent Communication Skills and Proficient in MS Office