• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account issues.
• Resolve customer complaints and issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve service goals and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred, but not required
• Experience Level: 0–2 years of customer service experience preferred
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficiency in using customer service software and tools
• Qualities and Traits: Positive attitude and excellent problem-solving abilities
• Working Conditions: Ability to work in a team-oriented environment