• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and complaints promptly and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance service quality and customer satisfaction.
• Stay updated on product knowledge to assist customers accurately.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: Fresh Graduate (0-2 years)
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Proficient in using call center software and CRM systems
• Qualities and Traits: Friendly and patient demeanor
• Qualities and Traits: Ability to work in a fast-paced environment