• Provide exceptional customer service to clients via phone, email, and chat.
• Handle customer inquiries, complaints, and requests efficiently.
• Assist in scheduling appointments and managing calendars for clients.
• Collaborate with team members to resolve complex customer issues.
• Document interactions and maintain accurate records in the system.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong organizational skills, excellent customer service skills, effective problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude and strong communication skills.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.