• Assist customers with inquiries and provide information about products and services.
• Resolve customer complaints and issues in a professional manner.
• Maintain customer records and account information accurately.
• Collaborate with team members to optimize customer experience.
• Handle inbound and outbound calls as required.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years.
• Skills and Competencies:Proficient in English language, strong customer service skills, good interpersonal and people skills.
• Skills and Competencies:Basic technical skills and problem-solving abilities.
• Qualities and Traits:Organizational skills and a positive attitude towards customer service.
• Working Conditions:Ability to work in a fast-paced call center environment.