WE’RE HIRING! Customer Service Representatives – Makati Site

• Are you someone who enjoys helping others and thrives in a fast-paced environment?
• Do you communicate confidently in English and love solving problems?

This is your chance to jump-start or grow your career in the BPO industry!

What We’re Looking For

If you have any of the following educational backgrounds, you’re already qualified to apply:

• High School Graduate (Old Curriculum)
• Senior High School Graduate (New Curriculum)
• College Undergraduate or Graduate

And if you’re someone who:

• Has excellent English communication skills
• Is willing to work onsite in Makati
• Can work on shifting schedules, including weekends & holidays

Then you might be exactly who we’re looking for!

What You’ll Do (Key Responsibilities)

As a Customer Service Representative, you will:

• Be the friendly voice assisting customers with their inquiries via phone, chat, or email
• Provide clear, accurate, and timely information about products and services
• Help customers resolve issues, from basic concerns to account support
• Maintain a positive, empathetic, and professional approach with every interaction
• Log and document customer interactions with attention to detail
• Follow company guidelines to ensure top-quality service
• Work with your team to hit performance goals and deliver excellent customer experiences
• Escalate more complex issues to the right departments when needed

Why You’ll Love Working With Us

• Competitive salary package
• Career growth opportunities
• Supportive, collaborative team
• A workplace that values your voice and your growth

Ready to Apply?

If you’re eager to learn, ready to grow, and excited to start a meaningful career in customer service, we’d love to meet you!