Customer Service Representative

BeepXtra Philippines, Inc.

HK$2.7-3.4K[月薪]
现场办公 - 曼達盧永1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 休假和請假

    生日假, 產假和陪產假, 病假, 休假

簡介

  • Assist customers with inquiries via phone, email, or chat.
  • Maintain a high level of professionalism and empathy.
  • Troubleshoot and resolve product or service issues.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to improve service processes.
  • Ensure customer satisfaction and promote positive relationships.

職位要求

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Proficient in English, exceptional customer service, strong scheduling abilities, problem-solving expertise, technical skills, and account management.
  • Responsibilities and Duties: Manage customer inquiries, support back office operations, ensure timely scheduling, and resolve issues efficiently.
  • Qualities and Traits: Strong work ethic, excellent communication skills, and a proactive attitude.
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INDEMNE LEA

HR SupervisorBeepXtra Philippines, Inc.

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工作地址

612 M, bXTRA Philippines, Inc.. 612 M. Lerma, Brgy. New Zeniga, Mandaluyong, 1550 Metro Manila, Philippines

發布於 01 September 2025

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