Customer Service Representative
Miranda HR
職位描述
福利待遇
員工表彰與獎勵
佣金, 績效獎金
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康保險, 健康維護組織
其他
企業社交活動
額外福利
睡眠區
職業發展
工作培訓
休假和請假
產假和陪產假, 病假, 休假
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Document customer interactions in the system.
- Foster positive customer relationships and ensure satisfaction.
- Collaborate with team members to improve service processes.
- Handle complaints and escalate when necessary.
職位要求
- Educational Qualifications: High/Senior High School diploma or equivalent required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in basic computer applications.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain accurate records.
- Working Conditions: Primarily office-based, with potential for remote work, and may require shift work.
- Qualities and Traits: Friendly demeanor, patience, adaptability, and a strong work ethic.
Galano Crisha
HR OfficerMiranda HR
今天回覆 3 次
工作地址
Manila. Manila, Metro Manila, Philippines
發布於 29 August 2025
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