• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist customers with product information and support during the purchasing process.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and company policies to provide informed assistance.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of customer service experience (entry-level)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a positive attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks