We are looking for experienced Customer Service Representatives to join our growing team! The CSR will handle customer inquiries, resolve concerns, and provide excellent service through phone, email, or chat.

• Handle customer calls and provide accurate information and solutions.
• Process requests, complaints, and inquiries in a professional manner.
• Ensure high customer satisfaction by delivering quality service.
• Follow company procedures and maintain good documentation of customer interactions.
• Collaborate with team members to meet performance metrics and targets.

Qualifications:

• At least 1 year of solid BPO (voice) experience – required
• Excellent English communication skills
• Strong problem-solving and customer-handling skills
• Willing to work on shifting schedules, weekends, and holidays
• Can work onsite in Alabang or MOA Pasay

What We Offer:

• Salary package up to ₱35,000 with S.O.B.
• Comprehensive training and development
• HMO and other company benefits
• Career growth opportunities
• Fun and engaging work environment