CSR (Customer Service) - Food Delivery Agent - Open to Fresher

Telesys BPO

HK$2.7-4K[月薪]
现场办公 - 馬尼拉無需經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康

  • 額外福利

    公司設備, 健身房會員資格, 開放式工作區

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

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We are seeking a Food Delivery Account Associate to support restaurant partners, riders, and customers on our food delivery platform. This entry-level role is open to fresh graduates and candidates with little to no experience who want to build a career in e-commerce, customer support, or account coordination. You will assist with onboarding restaurants, managing order issues, and ensuring smooth day-to-day operations.


Key Responsibilities

  • Assist in managing relationships with restaurant partners and delivery riders.
  • Support onboarding of new restaurants, including menu setup and account activation.
  • Monitor order flow, identify issues (delays, cancellations, missing items), and escalate when needed.
  • Provide customer support through chat, email, or phone for order-related concerns.
  • Coordinate with operations, dispatch, and rider teams to ensure timely deliveries.
  • Track account performance, order trends, and partner feedback.
  • Help prepare basic reports and updates for internal teams.


Qualifications

  • Bachelor’s degree in Business, Communications, Hospitality, or any related field (preferred but not required).
  • Open to fresh graduates and candidates with no prior experience.
  • Strong communication and customer service skills.
  • Detail-oriented, proactive, and able to multitask in a fast-paced environment.
  • Basic understanding of food delivery platforms is a plus but not required.
  • Proficiency in MS Office or Google Workspace.
Preview

Telesys Christian

HR ManagerTelesys BPO

今天回覆 5 次

工作地址

Unit 8 Marc 2000 Tower, HXCR+5CM, Taft Ave, Malate, Manila, 1004 Metro Manila, Philippines

發布於 03 December 2025

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