Customer Relations Officer

HMR Philippines, Inc.

急招
HK$1.4-2.1K[月薪]
现场办公 - 東米薩米斯1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 額外福利

    停車位

簡介

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner.
  • Maintain a high level of professionalism in all customer interactions.
  • Collaborate with internal teams to address customer needs and improve customer satisfaction.
  • Identify opportunities to enhance customer experience and suggest improvements to processes.
  • Maintain accurate records of customer interactions and transactions.
  • Stay up-to-date on company policies and products.
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues.
  • Daily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp).
  • Preparing the timeliness and accuracy of the CRO Weekly report.
  • Driven to go the extra mile to hit sales requirements.

職位要求

  • Bachelor or undergraduate degree in business, communications, marketing, or other relevant fields.
  • Highly sales-oriented and eager to create positive customer experiences with HMR clients.
  • At least 1 years of experience in Sales from various industries.
  • Competent in using basic Word, Excel, PowerPoint applications, communications apps (Viber, WhatsApp), social media savvy, and owner of client database is highly preferred.
  • Out-of-the-box thinker who strategizes sales-related initiatives.
  • With retail sales industry experience.
  • Knowledgeable in industrial items, appliances, computers, power tools, etc. is an advantage.
  • Excellent communication skills both verbal and written.
社交媒體銷售支持創造性地解決問題客戶關係管理溝通技巧注重細節公開演講談判服務台銷售團隊
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Flordy Enobay

Recruitment SpecialistHMR Philippines, Inc.

今天回覆 7 次

工作地址

Claro M. Recto Ave. Claro M. Recto Ave, Cagayan de Oro, Misamis Oriental, Philippines

發布於 14 March 2025

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