• Interact with customers via phone, email, and chat to provide support and information
• Resolve customer issues and inquiries in a timely manner
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve customer service processes
• Promote company products and services to enhance customer satisfaction

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: No prior experience required; entry-level candidates are welcome
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a customer-first mentality
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible working hours may be required