As a Mandarin Service Desk representative, you will be responsible for providing support and assistance to clients in Mandarin.

• Respond to client inquiries via phone and email
• Provide technical support and troubleshooting
• Document and track client issues
• Collaborate with other teams to resolve complex issues

Requirements

• Fluency in Mandarin and English
• Excellent communication skills
• Experience in customer service or technical support
• Ability to work in a fast-paced environment