• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues promptly and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve overall customer satisfaction.
• Provide feedback on the efficiency of the customer service process.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficient in customer management software.
• Qualities and Traits: Strong problem-solving abilities and a positive attitude.