Customer Service Representative

Staffing co.

HK$2-4.1K[月薪]
现场办公 - 巴石<1 年經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    停車位, 睡眠區

  • 休假和請假

    產假和陪產假, 病假, 單親假, 休假, 帶薪志願假

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簡介

  • Respond promptly to customer inquiries via phone, email, chat, or in person
  • Provide accurate, valid, and complete information by using the right tools and methods
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
  • Maintain customer records by updating account information
  • Process orders, forms, applications, and requests
  • Identify and assess customers’ needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies
  • Collaborate with internal departments to resolve complex issues
  • Go the extra mile to engage customers and enhance their experience
  • At least High School Graduate (old curriculum) or SHS
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Basic computer proficiency (MS Office, email, etc.)
英語語言
Preview

Jervin Belgica

OwnerStaffing co.

活躍於三天內

工作地址

9th Floor Unit 905, AIC Burgundy Empire Tower. ADB Avenue Tower, ADB Ave, Ortigas Center, Pasig, Metro Manila, Philippines

發布於 13 August 2025

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