• Provide exceptional customer service and support to enhance customer satisfaction.
• Assist customers with inquiries, complaints, and product guidance via phone, email, and chat.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to resolve complex customer issues effectively.
• Continuously learn about product features and updates to provide accurate information to customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or a related field.
• Skills and Competencies: Proficient in English language; strong interpersonal and communication skills.
• Skills and Competencies: Excellent customer service skills with a focus on customer satisfaction.
• Skills and Competencies: Technical skills to navigate platforms and tools efficiently.
• Qualities and Traits: Strong work ethic, attention to detail, and the ability to work in a fast-paced environment.