• Provide exceptional customer service and support to clients via phone, email, or chat.
• Resolve customer inquiries, issues, and complaints efficiently and professionally.
• Document all customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with team members to improve processes and enhance customer experience.
• Maintain up-to-date knowledge of products, services, and policies to assist customers effectively.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations and resolve conflicts.
• Qualities and Traits: Positive attitude and willingness to learn.
• Working Conditions: Ability to work in a fast-paced environment and meet performance targets.