Customer Service Representative

JetSon Manpower Agency

HK$2.6-3.3K[月薪]
混合办公 - 巴石3 - 5 年經驗專科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    人壽保險, 健康維護組織

  • Provide exceptional customer service through phone, email, and chat support.
  • Resolve customer inquiries and complaints effectively, maintaining a positive customer experience.
  • Document interactions and issue resolutions in the customer relationship management (CRM) system.
  • Collaborate with other departments to improve service delivery and address customer needs.
  • Assist in training new team members on customer service protocols and software.


Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience
  • Experience Level: At least 3 years of experience in BPO industry.
  • Skills and Competencies: Excellent verbal and written communication skills
  • Skills and Competencies: Strong problem-solving skills and attention to detail
  • Qualities and Traits: Ability to work well under pressure and handle difficult situations
  • Responsibilities and Duties: Proficient in using CRM software and other customer service tools
  • Working Conditions: Flexible working hours with the ability to work remotely
  • Work set up: Hybrid (Fixed 6 days in a month)
  • Fixed weekends off
  • 2-3 weeks onsite training 
  • Equipment will be provided.
Preview

Jalimao Camila

RecruiterJetSon Manpower Agency

今天回覆超過十次

工作地址

Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines

發布於 24 October 2025

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