• Handle customer inquiries via phone, chat, or email (blended setup)
• Deliver accurate information and efficient solutions to client concerns
• Maintain a positive and professional tone in all interactions
• Meet or exceed performance metrics such as quality and productivity
• Adhere to company policies and procedures

Requirements

• High School Graduate or higher
• With or without BPO experience – fresh graduates are encouraged to apply!
• Excellent communication and problem-solving skills
• Willing to work onsite in Bridgetowne, Pasig City
• Amenable to shifting schedules, weekends, and holidays