• Provide exceptional customer service to enhance customer satisfaction.
• Respond to customer inquiries professionally via phone, email, or chat.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service procedures and practices.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Proficient in English language, effective customer service skills, problem-solving abilities, strong work ethic, excellent people skills, and familiarity with call center operations.
• Qualities and Traits: Friendly demeanor, patience, and a proactive approach to customer issues.
• Working Conditions: Office environment with regular interaction with customers and team members.