Customer Service Rep • Local Account • Open to Fresh Grads

Transec BPO Solutions Inc.

HK$2-2.6K[月薪]
现场办公 - 巴石應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    年度考核

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    人壽保險, 健康維護組織

  • 額外福利

    年度公司旅行, 睡眠區

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 生日假, 體恤假, 病假, 休假

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WHY JOIN OUR TRANSEC TEAM?

  • Enjoy HMO coverage, life insurance, and performance incentives.
  • Be part of one of the top local brands in the Philippines.
  • Experience a non-toxic work environment with real work-life balance.


WHAT YOU’LL DO:

  • Provide assistance to customers via phone, email, and chat on product details, pricing, order placement, delivery updates, and other related concerns.
  • Record all interactions accurately in the CRM system to ensure proper tracking and documentation.
  • Identify and resolve customer issues efficiently, offering appropriate solutions when necessary.
  • Collaborate with internal teams and branches to fulfill customer requests and resolve inquiries.
  • Monitor pending cases to guarantee timely resolution or escalate them when needed.


QUALIFICATIONS:

  • Open to fresh graduates with no prior work experience.
  • Must have completed at least Senior High School (Grade 12).
  • Customer service experience of at least 6 months is an advantage.
  • Proficient in Microsoft Word and Excel.
  • Able to communicate clearly in both English and Filipino (written and spoken).
客戶服務
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Alimojaned Eden

HR & Recruitment AssociateTransec BPO Solutions Inc.

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工作地址

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

發布於 27 November 2025

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