Customer Representative - Local Account - Dayshift

Transec BPO Solutions Inc.

HK$1.3-2.7K[月薪]
现场办公 - 巴石應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核, 獎勵機制

  • 法定福利

    13薪, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    人壽保險, 健康維護組織

  • 其他

    企業社交活動

  • 額外福利

    睡眠區

  • 職業發展

    工作培訓

  • 休假和請假

    生日假, 休假

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WHY JOIN OUR TRANSEC TEAM?

  • Represent one of the top leading brands in PH
  • Great working environment with work-life balance
  • Health card & life insurance coverage
  • Performance reviews & annual increases


Assist customers regarding their general inquiries, orders and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.
  • Must have undergone at least 2nd year of college level.
  • Basic knowledge in using Microsoft Word and Excel.
  • Good communication skills, both written and oral for both English and Filipino.
客戶服務問題解決強烈的職業道德團隊合作者
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Rosales Patricia Nicole

Recruitment SpecialistTransec BPO Solutions Inc.

今天活躍

工作地址

Pasig, National Capital Region, Philippines

發布於 04 December 2025

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