• Act as the first point of contact for customer inquiries and issues, providing excellent service.
• Resolve customer complaints and concerns effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Follow up on customer feedback to improve products and services.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of experience in a customer service role
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Friendly demeanor with a customer-oriented mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
• Working Conditions: Must be willing to work in Ortigas & Mandaluyong area