• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Provide accurate information about products and services to customers.
• Assist customers in resolving issues and complaints effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction
• Non -Voice Account

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Basic problem-solving abilities
• Qualities and Traits: Patience and empathy when dealing with customers
• Qualities and Traits: Ability to work in a fast-paced environment