Non-Voice Chat Support Representative/Ebloc Cash up Account/Concentrix Bridgetowne

Polaris

急招
HK$2.1-2.8K[月薪]
现场办公 - 奎松市無需經驗高中全職
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職位描述

簡介

Job Title: Non-Voice Chat Support – Money Movement Messaging Account


We are seeking skilled and detail-oriented individuals to join our Non-Voice Chat Support Team for a Money Movement Messaging Account in a BPO environment. The role involves assisting clients via chat and email to process, monitor, and troubleshoot financial messages related to domestic and international money transfers, ensuring secure and compliant transactions.


  • Respond to client inquiries via chat and email regarding financial transactions and money movement (e.g., SWIFT, ACH, wire transfers).
  • Investigate and resolve issues related to failed, delayed, or incomplete transactions.
  • Verify and confirm transaction details while ensuring compliance with banking policies (AML, KYC, OFAC, etc.).
  • Monitor financial messaging systems and assist with real-time transaction updates.
  • Accurately document all interactions and escalate complex cases to appropriate teams as needed.
  • Maintain high standards of data privacy and confidentiality at all times.
  • Meet individual and team KPIs including response time, accuracy, and customer satisfaction.

職位要求

  • NEWBIES ARE WELCOME!
  • High School Graduate ( Old Curriculum )
  • Senior High School Graduate
  • College Undergraduate
  • College Graduate
  • WITH OR WITHOUT BPO EXPERIENCE
  • No Pending Application in Concetrix
  • Not Previous Employee of Concentrix


WITH SIGN ON BONUS: UP TO 20K

英語語言客戶服務技術技能後台支援
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Castillo Jhon Eric

Talent Acquisition Specialists Polaris

3 分鐘前回覆

工作地址

Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 09 July 2025

Polaris

無需融資

51-100 人

電信

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